Two Ears. One Mouth.

Somewhere along the way to adulthood, we tend to stop listening and learning from others. In fact, it’s worse than that. We start telling everybody what to do – and call it leadership. Unfortunately, nothing could be further from the truth.

Why is this the case?

The first thing that works against listening and learning from others? Our own ego’s.

Last year, our Popeyes Leadership Team asked our franchise leaders for feedback mid-year. Going in, our belief was that our relationship was in a pr...