The Newest Casualty of Technology?

CBC News (Saskatoon) reports that JP Morgan has eliminated voice mail for employees who don't deal directly with clients and that many other companies are re-evaluating the use of voice mail.

And according to an MIT professor, it's time to get rid of it completely because it's a waste of time. His reasoning is that most people don't bother with voice mail. They simply check to see who's called and return the call or text the individual. He states that

Voice mail is sort of like a dodo bird or a dinosaur. It fit an ecological niche at one time, but now it's rapidly on the verge of extinction, and I'm afraid in economic terms, rightfully so...

The overwhelming majority of people, particularly under the age of 35, have really come to recognize voice mail is not worth their time...

In my mind, it's much less of a time-waster listening to voice mail to find out why people are calling you, than to call them or text them back without knowing exactly what they wanted in the first place. But then I'm over 35, which may make me resistant to change.

For the full text of the article, please see http://www.cbc.ca/news/canada/saskato....