How to Build a High-Performing Board

To add complexity, the board make-up is a critical success factor. The transactional nature of Board decisions is not the default outcome of the lack of expertise - on the contrary. Boards target reputable experts within specified fields and it is often that very expertise skews decisions towards to technical aspects of a challenge and not toward the strategic or broad picture aspects of the same challenge. It iis that around decision-making both at the individual and at the group level. While relevant expertise is one factor that leads to good decisions, it can equally be a derailleur if it is not balanced out by other variables known to impact the quality of a decision. However, the majority of directors and boards do not understand or are reluctant to face the probability that is their boards (teams) culture (inclusive of all the above points), is the reason, their organization and their board perform poorly.
BoDs with cognitive difference can make better decisions. It is the difference in thinking and perspectives that diversified BoDs bring to group decisions; as well as how members of a somewhat homogenous group modify their decision-making processes in the presence of an "outsider," that causes organizations with boards of more diversified BoDs to outperform organizations with homogenous boards. The boards don't work, not because their directors are "stupid" - Majority of directors are intelligent people who made it thus far for a valid reason or another. You would be better served if you educate yourselves on the variables that affect the quality of decisions in general and work together to facilitate better decision-making at those levels. The directors need to be diverse by industry background, skill, experience level and perspective. This diversity along with deep knowledge of the business will allow them to be real "thought partners" with senior management as they consider the longer term goals beyond quarterly earnings. They can further be aligned when they have long term equity incentives that make them less concerned about how quarter to quarter decisions affect their incentives as well.

It is the recipe of characteristics derived from the constructs above that creates high levels of synergy, trust and confidence within and between the board and executive. It is the synergy, trust and confidence that allow the board to positively influence organizational performance through the executives. Ignorance of that recipe, is the forbearer of poor board and ultimately organizational performance.
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Published on February 18, 2015 00:02
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