3 Common Sense Tips to Communicate Change That Aren’t Common Practice

Randomness terrifies people. In a world where someone can walk into a shopping mall and open fire on hundreds of innocent people, where jobs disappear overnight, where cancer appears suddenly on an X-Ray, people grasp for control, order, and stability.

They expect the same from communication coming to them––that it should make sense for them personally. When generic messages about change bombard them, they often shut down or push back.

Be Concrete; Get Specific

All of the following comments h...