#FAIL: Hightail Holiday Offer Doesn’t Apply to Valued Existing Customers

I’m a “Pro” user of the Hightail (formerly YouSendIt) file sharing and storage service. I’ve been a loyal customer since January 2009, paying over $100 a year for my premium services.

This morning I received an email offer to the address I use to subscribe to Hightail with the subject line “Complete your list with our great discount.”