Today’s Challenge: Complacency

I love fielding questions. It’s my favorite part of my speaking engagements. I’m always thrilled when the format and timing works out so I can address the audience’s questions. My desire to speak to your issues is why I love the Today’s Challenge series. Today, someone has asked: How do I respond to complacency on my team?

As with most of the questions I receive, this issue can be complicated. However, one thing is for sure – it is the leader’s responsibility to resolve the problem.

First, let’...