Mark      Miller

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Mark Miller

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My career at Chick-fil-A began over forty years ago as an hourly team member in one of the local restaurants. Shortly thereafter, I became the sixteenth corporate employee — my first job: working in the warehouse. Since that day, I have worked all across the business from starting our Corporate Communications group and our Quality & Customer Satisfaction Team to leading in Restaurant Operations, Training & Development, Leadership Development and more!

For the last twenty years, I have focused much of my time on serving leaders, helping them grow themselves, their teams, and their organizations. In addition to my role at Chick-fil-A, I’ve also had the privilege to teach and lead in not-for-profit organizations domestically and globally. Altho
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How to Revive a Culture

Every year, I attend the Global Leadership Summit. Over the last two decades, it has been a constant source of challenge, inspiration and encouragement. This year was no different. In the opening session, Bill Hybels shared some of his Hard Fought Leadership Lessons. Today, I want to recap one of those: How do you turn around a culture?


GLS Pic 2


Bill shared the process he and his team used to tr

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Published on August 18, 2014 03:00
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Quotes by Mark Miller  (?)
Quotes are added by the Goodreads community and are not verified by Goodreads. (Learn more)

“Others control our opportunities, we control our readiness.”
Mark Miller, The Heart of Leadership: Becoming a Leader People Want to Follow

“When you expect the best from people, you will often see more in them than they see in themselves.”
Mark Miller, The Heart of Leadership: Becoming a Leader People Want to Follow

“When you see recurring problems, the methods you’ve used successfully in the past have to be reevaluated.”
Mark Miller, Chess, Not Checkers: Elevate Your Leadership Game

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