Innovative Hosting

My business partner, John Patterson and I were en route to a meeting and stopped for lunch on the run. We are major fans of McDonald’s French fries—the absolute best on the planet. We also enjoy the salads at Chick-fil-A. Luckily the two fast-food restaurants were right next door to each other.

We parked between the two and walked first into Mickey D’s for the fries. It was much like a human vending machine—fast, accurate and functional. But, the Chick-fil-A experience was completely different...