Today’s Challenge: Do You Need to Huddle?

How do you keep your team focused and aligned on what’s important in your organization? Unfortunately, there’s no single approach to accomplish this. However, one powerful idea is the team huddle. I first learned about the idea years ago from Horst Schulze, former head of Ritz-Carlton Hotels.

What is a huddle? At the Ritz, and many other organizations, it is a brief pre-shift meeting with the team members who are about to begin their shift. It’s designed to focus, align, calibrate and inform....