Linkedin Complaints, Linkedin Discrimination, Poor Customer Service
Linkedin Complaints, Linkedin Discrimination, Poor Customer Service
After applying for a few jobs over the weekend on Linkedin and receiving friend request from other professionals and executives on Monday from Linked, I attempted to login to my account today at Linkedin and read the following:
Your LinkedIn account has been temporarily restricted.
Linkedin provided no guidance, or details for the restriction and freezing of my account.
I built my Linkedin account in good faith over several years, adding extensive professional, education and work related experience. I never spam or send out time wasting emails (as the many I receive from Linkedin members).
Upon trying to phone Linkedin customer service to obtain additional information, I see Linkedin has no customer service whatsoever but just takes press inquiries, which essentially are a brief voice mail option to leave a message.
650-687-3600 x 2 press inquiry
Linkedin Customer Service 650-687-3555 x 2 press center
Such is not what I expected from a company the size of Linkedin with so many professionals, executives, and CEOs paying monthly service fees. You'd think Linkedin could at least pay a few customer service reps to answer the phones. Not yet apparently as the sole focus seems to be online and that being taking credit card payments, not answering phone calls or allowing users to email Linkedin and get a personalized response. Basically Linkedin's customer service is as bad and nonexistent as Facebook.
I therefore was forced to go to the Linkedin website and submit a question, for which I received a ticket reference number #140120-006428.
My letter to Linkedin is below:
Dear Linkedin,
I applied for some jobs (far fewer than before) per your advice. As I have a wife and baby daughter to provide for and need work. I am seeking full-time employment with a reputable company in my area of expertise. Linkedin freezing my account following submission of my applications is GREATLY HINDERING my chances of securing employment (adding to my family's pain and suffering).
I only applied for marketing and communication jobs within the sphere of my expertise.
I suspect a competitor is maliciously maligning me and if this is not resolved will have no other option than to file discrimination lawsuit against Linkedin.
Attached is my resume for marketing and communications revealing my expertise and that I am honestly in good faith applying for jobs posted on your website.
Please provide precise guidelines regarding how many jobs I can or cannot apply for before deleting or freezing my Linkedin account.
Sincerely and respectfully,
Paul F Davis
www.Linkedin.com/in/worldproperties
Paul F Davis - Worldwide Motivational Speaker, Life Coach, Author of "The Future of Food" (volumes 1 & 2) http://amzn.to/HVYxX0 and Global Properties Consultant http://www.Beach-Homes.org
Paul is a Wellness Trainer, Health Coach, Nutritional Consultant, and Disease Prevention Speaker who has touched over 70 countries serving the U.S. Military, Companies, Luxury Cruise Lines, the Travel Industry and Universities.
info@ PaulFDavis.com
Linkedin Complaints, Linkedin Discrimination, Poor Customer Service
After applying for a few jobs over the weekend on Linkedin and receiving friend request from other professionals and executives on Monday from Linked, I attempted to login to my account today at Linkedin and read the following:
Your LinkedIn account has been temporarily restricted.
Linkedin provided no guidance, or details for the restriction and freezing of my account.
I built my Linkedin account in good faith over several years, adding extensive professional, education and work related experience. I never spam or send out time wasting emails (as the many I receive from Linkedin members).
Upon trying to phone Linkedin customer service to obtain additional information, I see Linkedin has no customer service whatsoever but just takes press inquiries, which essentially are a brief voice mail option to leave a message.
650-687-3600 x 2 press inquiry
Linkedin Customer Service 650-687-3555 x 2 press center
Such is not what I expected from a company the size of Linkedin with so many professionals, executives, and CEOs paying monthly service fees. You'd think Linkedin could at least pay a few customer service reps to answer the phones. Not yet apparently as the sole focus seems to be online and that being taking credit card payments, not answering phone calls or allowing users to email Linkedin and get a personalized response. Basically Linkedin's customer service is as bad and nonexistent as Facebook.
I therefore was forced to go to the Linkedin website and submit a question, for which I received a ticket reference number #140120-006428.
My letter to Linkedin is below:
Dear Linkedin,
I applied for some jobs (far fewer than before) per your advice. As I have a wife and baby daughter to provide for and need work. I am seeking full-time employment with a reputable company in my area of expertise. Linkedin freezing my account following submission of my applications is GREATLY HINDERING my chances of securing employment (adding to my family's pain and suffering).
I only applied for marketing and communication jobs within the sphere of my expertise.
I suspect a competitor is maliciously maligning me and if this is not resolved will have no other option than to file discrimination lawsuit against Linkedin.
Attached is my resume for marketing and communications revealing my expertise and that I am honestly in good faith applying for jobs posted on your website.
Please provide precise guidelines regarding how many jobs I can or cannot apply for before deleting or freezing my Linkedin account.
Sincerely and respectfully,
Paul F Davis
www.Linkedin.com/in/worldproperties
Paul F Davis - Worldwide Motivational Speaker, Life Coach, Author of "The Future of Food" (volumes 1 & 2) http://amzn.to/HVYxX0 and Global Properties Consultant http://www.Beach-Homes.org
Paul is a Wellness Trainer, Health Coach, Nutritional Consultant, and Disease Prevention Speaker who has touched over 70 countries serving the U.S. Military, Companies, Luxury Cruise Lines, the Travel Industry and Universities.
info@ PaulFDavis.com
Linkedin Complaints, Linkedin Discrimination, Poor Customer Service
Published on January 20, 2014 10:31
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Tags:
customer-service, discrimination, linkedin, linkedin-complaints, linkedin-discrimination, poor-customer-service
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