National Customer Service Week Bulletin: The Easy Button Principle

National Customer Service Week is October 7-11, 2013. It is a week we spotlight the power and prosperity found in delivering an innovative customer experience. In the days leading up to Customer Service Week we will offer a key principle you can use to elevate the delight in your customers’ experience. Today, it’s all about effortless service experience with The Easy Button Principle.

Customers today are intolerant of having to invest time and effort in getting the service they expect. And, on...