How to Coach an Underperformer Without Scaring Them to Death

Change AgentWhen employees are struggling, chances are they’re scared. And when they’re scared, their critical thinking tends to suffer, making it even harder for them to get out of the weeds. They’re in what Christine Comaford, author of SmartTribes: How Teams Become Brilliant Together, calls their reptilian “critter state.” Berating them will only make the problem worse. Your job as a...Facebook
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