One Common Mistake That Can Ruin Any Conversation

There are two kinds of coaches in sports. There are coaches who create a playbook before a game and follow it – and there are coaches who make their playbook for a game based on watching the game and making adjustments based on what is happening. Guess which kind of coach usually leads more successful teams? Being flexible is never easy – but there is one mistake that most of us make everyday that leads to inflexible thinking, boring panel discussions and limited conversations.

The biggest mis...