Relationship Quality: If You Can Measure It, You Can Manage It

The "R" in CRMA key step for tracking your contacts in your CRM process and in your head is to regularly stay in touch with your prospects’ RQ, their Relationship Quality score. Just as the traditional sales funnel conducts contacts from acquisition to close, the successful relationship sales pipeline advances people from low to higher RQ scores...Facebook
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Published on March 07, 2013 03:55
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Keith Ferrazzi's Blog

Keith Ferrazzi
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