Try a Softer Tone

How do you talk to people?

The Practice:

Try a softer tone.

Why?

When our kids were little, I’d come home from work wanting some peace after the daily roller-coaster and often walk into a living room full of stuff – toy trucks, tennis shoes, bags of chips, etc. Irritated, the first words out of my mouth to my wife would be: “How come there’s all this mess?” Understandably, after a day chasing children plus juggling her own work, Jan would feel unfairly criticized and sputter back at me. Then ther...