The Non-Obvious Book of the Week: Up the Organization by Robert Townsend

Up the Organization was published in the mid-seventies, which technically makes it just about as old as I am. The lessons, though, are actually timeless and the book stands apart for an idea that was well ahead of its time … and feels relevant for now too. In case you don’t know Robert Townsend, he was the visionary CEO that helped Avis pioneer their iconic “We’re Number Two. We Try Harder.” advertising campaign that is widely recognized as one of the most successful marketing campaigns of all t...