Scaling Up Excellence

What is scaling, exactly?  In business terms, it means spreading effective practices throughout a company, which seems pretty straightforward.  Chances are most of your experiences with scaling optimal work practices have been simple and uncomplicated – inspirational posters, emails, checklists and the occasional “pep” meeting.  However, at the end of the day most of the things just don’t cut it.  Successfully scaling a company is complex and requires a lot of time and perseverance.