In this time-sliced society, people are interested in action. People start muttering under their breath if their web browser doesn't load in three seconds. They’ll move to Firefox or Chrome if Safari doesn't work. Similarly, if someone contacts a company and it takes 14 days for them to reply, they’ll be miffed. Chances are they’ll move on to someone else who is more responsive.
Published on August 24, 2022 00:00