What Does My Listener Need to Know?

I talk a lot about communication strategies on this blog because effective communication is vital to success in sales (see last week’s “Take Responsibility for the Quality of Your Communication” blog). There are so many well-intentioned technologists, well-intentioned scientists, well-intentioned building experts, and even well-intentioned salespeople who take a haphazard approach to communication. Without the ability to communicate exactly what they’re trying to say, they’re unable to grab the attention of their audience effectively.