PM Process: The Customer

The best business relationship is of an association of equity. (https://openclipart.org/image/800px/314821)

To every organization or service provider, the claim is the customer comes first. But, I am writing the customer part in the Product Management process in the end. One primary reason is to ensure, your house is in order before you invite your guests. Some of you may agree, and some disagree. Feel free to provide your opinions. After all, discussions only build a better understanding of syst...