Good Customer Service Alone Doesn’t Win Referrals

Many businesspeople are under the impression that if they provide good customer service, people will automatically refer business to them. Of course, customer service is important. But good customer service is just a prerequisite; it is a minimum expectation. Think about it. Would you refer somebody to me if I provided lousy customer service? Of […]

The post Good Customer Service Alone Doesn’t Win Referrals appeared first on Dr. Ivan Misner®.