How to Bring Sensitivity in Sales During the COVID-19 Pandemic

Being human and genuinely empathetic is very important in today's economy.  Careers have been disrupted by all sorts of supply chain interruptions, cashflow shortages, unemployment and the like.  But that’s not all.  Virtually everyone is adapting to some change or another.  This reality should be top-of-mind in ALL of your communication: hosting a conference call, writing an email or text, or even just leaving a voicemail.