What Makes a Great Leader?
The most important elements of #leadership are:
Knowing your #people. Understand their #motivating forces. Work proactively with them to get them where they want to be.
Ensure they have a voice and they are truly heard. Seek their #perspective and feedback. When they raise concerns, address them.
I have formed betterment committees to meet independently of me, and report feedback. This enables me to stay at the pulse of the business, and address every single item – even if I can only change 1 and show progress on some, it shows positive progress.
Don’t swiftly react, even if your mind is made up. You must understand all perspectives and ramifications. I used to hear disputes, and I had to ensure fairness was present AND perceived.
Maintain #consistency. Keep a steady hand on the wheel. During tough times or slumps, I got better results as a leader when I was positive and energetic than when expressing frustration.
PROMOTE YOUR PEOPLE via recognition, best practices sharing, and advancing their #career. This will make people want to work their best for you.
What did I miss?
