Why #amazonfail matters

As of Monday morning (Eastern time), we still don’t know if the Amazon issues this weekend were a glitch, homophobia (and disabilityphobia and feministphobia and rapesurvivorphobia), or outside attack. Some people are willing to give the benefit of the doubt pointing out that the failing possibly came from the weakness of large companies with sprawling departments (but doesn’t excuse it)-Patrick Nielsen Hayden on how large corporations work, and Simon Bisson on why Amazon hasn’t fixed things imm