A Software-Defined World

Technology, especially software technology, has been changing the business landscape for years; it shall continue to do so for many years to come.

Today, thanks to how established businesses and startups have used and are using available software technology advancements to enhance service delivery, we can:

Use ride-sharing apps such as Uber, Lyft, and others to request rides from the comfort of our living rooms, something that would have seemed inconceivable 10-20 years ago.Have drones del...