Getting Your Customers and Employees to Whistle in the Dark

As a young boy, I spent about as much time at my grandparents’ home a quarter mile away as I did at my own. We lived in the country and a rural highway separated our houses. Sometimes, I stayed with my granddaddy after sundown and had to walk home in the dark. As a six-year old with an imagination as big as Texas, it was very scary. I remember asking my granddaddy to drive me home in his truck. But he had a bigger lesson in mind.

 

“You are a big boy now and the road home during the daytime is n...