Being human and genuinely empathetic is key in today's economy. Our careers are being disrupted by all sorts of supply chain interruptions, cashflow shortages and unemployment. But that’s not all. Everyone else is also adapting to these changes and effects. That includes your prospects and customers. That should be top of mind in all of your communication: hosting a conference call, writing an email or text, or even just leaving a voicemail.
Published on July 10, 2020 00:00