Phone help

I have a Samsung phone and Verizon. As of today, I can't make any calls. When I dial, it rings once and then hangs up. I've tried this with multiple numbers.

When I tried to get on the Verizon website (because I can't call them!) it told me I had the wrong password. When I tried to change passwords, it told me I couldn't do so because I wasn't registered at the site. When I tried to register, it told me that I couldn't do so because I was already registered.

Does anyone have any idea what's going on or what I can do about it? Normally I'd borrow someone else's phone and call them, but I can't because coronavirus. I also can't get someone else to make the call I need to make, because I'm trying to get my prescriptions switched to delivery due to coronavirus and I think this will involve a ton of complicated info it would be hard to give to someone else.

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