Driving Change Through Measurement: Charles Jenkins, Director of Analytics at Northwestern Medicine, Speaks at a Promotable Event

Adopting a method for analyzing a standard set of data to achieve an organized, consistent and ultimately beneficial impact on a business’s performance over time is a tall challenge. At a recent event held by data-skills school Promotable, Charles Jenkins, Director of Analytics at Northwestern Medicine, showed how he and his team accomplished it with a framework they called a “Balanced Scorecard.” 

Using such a structure to reach consensus internally and rolled out enterprise-wide is...