Airbnb Can Teach Your Business A Thing Or Two

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We live in the age of disruptors. We have one in the White House, and we have multiple examples throughout the business world.

Illustrations of the latter were scrawled on a whiteboard a while back by Alberto Brea, chief growth strategist at a New York marketing firm.

Here’s what Brea wrote—

Amazon did not kill the retail industry. They did it to themselves with bad customer service. Netflix did not kill Blockbuster. They did it to themselves with ridiculous late fees. Uber did not...