Why Accountability Is All About Explicit Behaviors

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Reinforcing accountability can be surprisingly simple.

Accountability is all about performance, and performance is all about behaviors.

In fact, the overall performance in your organization—in every conversation, in every meeting, in every project, in every activity of every kind—is the result of behaviors.

So doesn’t it make sense to focus on behaviors?

In organizations where personal accountability for performance is highest, behaviors are not left to chance. In...