Failing Upwards

There’s a tailor shop up the street. They do bad work and your clothes are never ready. You can go back there two or three times to pick stuff up. The boss smiles warmly and says “It’s not ready yet,” even though he told you the last time it’d be ready today, guaranteed. The interesting thing about this place is it is always full of customers. I stopped bringing clothes there to be repaired years ago out of frustration. But since that time, the shop has become more and more popular. Why? Wher...