I just got this note back from the new representative assigned to my trouble ticket at Scribd. I am grateful to learn of this outcome.
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Hello Sharon,
G., the rest of the team, and I met to discuss your situation. We recognize that holding your earnings indefinitely is not acceptable, and we agree that requiring you to close your account is too extreme. Reducing or eliminating the minimum amount, though, is unfortunately not feasible, so we came up with a compromise.
Every other quarter, at the beginning of January and the beginning of July, we will issue payments to our sellers regardless of how much they've earned IF THEY HAVE NO SELLABLE DOCUMENTS AT THE END OF THAT QUARTER. We've now documented this in "What if my earnings never reach the minimum amount for payment?" at
http://support.scribd.com/forums/3663....
So, when our engineers produce our global earnings report at the beginning of January, and you have no sellable documents, you'll be included in the report and we will issue your payment. If you have any documents for sale when the report's run on January first, though, we'll take that as evidence that you're actively selling in the Store and issue payments normally.
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I can leave my free military history book up on Scribd (which is good, since the PDF-to-Word conversion was a huge failure), and focus my sales efforts for
In The Eye of The Beholder and any future eBooks on Smashwords.
Published on September 29, 2009 17:57