What Are You Waiting For?

The best referral efforts I've seen happen by design, not by accident or wishful thinking.  Many business people view word of mouth somewhat like the weather: "Sure, it's important, but what can I do about it?" Referrals and word of mouth can be planned and nurtured.  Anyone, including business owners, entrepreneurs, sales representatives, staff employees, even individuals serving in a volunteer capacity in any field, can accomplish plenty with a well-structured and systematically executed referral plan for a business. All too often I have seen business people waiting for business to walk through the door.  They think because they are good at ...