Chaos at Work? You Can Learn to Manage It

We seem to be surrounded by rah rah on the virtues of “smart” work and how to manage that finite resource called time. Yet there’s dangerous irony involved. While technology is supposed to make our lives simpler, billions of hours are wasted every day by people staring at their “smart” phones.

But that’s a subject for another day. A challenge that seems to be universal involves how to deal with workplace chaos. Regardless of good intentions, many people struggle with workday overload: too man...