The Speed of Trust: It’s A Learnable Skill

Trust is the operating system of every relationship.

Think about that metaphor: operating system. You can have great software programs installed on your computer. But if the computer’s operating system has a glitch, nothing seems to work right.

In your work environment you can have world-class processes in place, backed up by well-conceived procedures. But if trust is fragile, you can never achieve consistently good results.

In personal relationships, trust is always the key. It’s possible to...