All lasting companies change. The most successful ones transform in meaningful ways that continuously increase value for customers and employees. Recently, I have been sharing in detail what enterprise transformation looks like and what it requires from a strategic and tactical perspective. But with so many moving parts, you might be wondering how to know if the transformation is succeeding. How do you measure change?
You most likely cannot track the same metrics you have always tracked in y...
Published on April 24, 2018 09:00