Free e-Book: Scaling Design Thinking in the Enterprise

Drawing on a real-life case study, this e-book goes through the step-by-step process of transforming an enterprise through design.

Design thinking has a proven record for improving performance, customer satisfaction, and sales… so why is it so hard to implement in enterprises?

If you want what’s best for your company but don’t know how to get your colleagues on board, this free ebook lays out everything you need to do in just 56 pages. 

Rather than explaining the theory, author Julie Baher recounts her own real-life experience implementing design thinking at the million-dollar software company Citrix. Baher, currently the Senior Director of UX at Illumina, shares her 5-year journey as Group Director of CX at Citrix to show — in practical terms — how she won over an entire company to a new way of discovering and solving business problems.

In this free e-book, you’ll learn:

The 3 main steps of converting your enterprise to design thinking from the ground up
The core tenets of design thinking: what it really is, beyond all the buzzwords
How to speak to company leaders about design thinking so that they’ll actually listen
Which company activities, formal and informal, can speed up the adoption process
How to train coworkers in design thinking, and how to train other trainers
Which tactics from the Lean Startup methodology can help you
Which tools and software are invaluable during the process
The true case study of how Baher succeeded in convincing Citrix to convert

Download this free e-book now.

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