Peter Drucker On The Most Important Thing In Communication

Peter Drucker is known as the Father of Management, influencing modern management practices more than anyone else through his extensive writing and teaching. I’m intrigued by what he said about communication: “The most important thing in communication is hearing what isn’t said.” Here are two ways to practice hearing what isn’t said. 

Listen

In Managing the Non-Profit Organization, Drucker outlined basic leadership competencies: “As the first such basic competence, I would put the willingness...