Balancing Work and Chit-Chat

While most organizations I know value productivity, I believe that there is an important strategy for increasing efficiency and output that is often overlooked.

One of the ways productivity can be improved is by focusing on building good relationships in the workplace.  People who like those they work with and for are typically happy and engaged, and thus more good work gets done. By contrast, working in an environment where people don’t know or like each other can be demoralizing, and as a r...