OK,
I have now learned two valuable lessions
#2 Never release on a holiday
#1 Never EVER release on a weekend holiday with a weekday OBSERVED holiday, because that is like double the holiday.
As I feared/suspected, Kindle Quality Control sat the NY holiday out.
It's been 36+ hours since my first email to them and now over 24 hours since my last one.
When it's quality control/delivered product they are normally very fast. Even with lesser things, they've always had a first response within 24 hours.
Here I am with a couple issues and people with reading/viewing problems and the Kindle author support staff is away.
I am very sorry to those who've been inconvenienced or had issues.
The gray fonts issue on a Paper White can be fixed by going to their Kindle customer support page and doing "contact us" particularly using chat and telling them to release the newest version of The Apostles of Doom.
Are there still some ToC issues and the Kindle Cloud Reader issue? Yes. I have to wait on Amazon to get back to me.
Sorry