Better Conditions for Amazon’s Pre-Orders

Remember author Mindy Klasky’s nightmare experiences last year: Amazon’s Pre-Order Quagmire –when Amazon screw up her pre-orders and sent the wrong e-book files to 8,100 book purchasers?

It costed her valuable reader goodwill and hard cash, for which she was not compensated. And on top of that: “most frustratingly, Amazon refused to delete the one- and two-star reviews for the wrong book files”. Read the whole story here.
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My own issues with Amazon’s pre-order program seems to pale, compar...