3 Steps to Clear Up a Misunderstanding

Sometimes we say one thing and someone misconstrues our words. Miscommunications can create havoc in any relationship. Here’s what to do when that happens:

Revisit the conversation: Allow the person to explain why they were upset about what you said. This way, you won’t make the same mistake twice.

Clear it up: Explain that their interpretation was not what you meant.

Find a common bond: What do you both agree upon? Explore how you could avoid miscommunications in the future.

- Barbara Bent