Chip Heath is the professor of Organizational Behavior in the Graduate School of Business at Stanford University. He received his B.S. degree in Industrial Engineering from Texas A&M University and his…
Patrick Radden Keefe is a staff writer at The New Yorker and the author of The Snakehead and Chatter. His work has also appeared in The New York Times Magazine, Slate, New York, and The New York Revie…
A 24 year veteran of the FBI, Chris Voss is one of the preeminent practitioners and professors of negotiating skills in the world. He is the founder and principal of The Black Swan Group, a consulting…