Cameron Conaway's Blog - Posts Tagged "reasoning"

How we work our ladder

We’re hardwired to judge and quickly make decisions. Today, however, it could be argued that this hardwiring is more of a detriment than a benefit. Too often, we gather questionable data, believe in it because it fits our pre-existing biases, and then seek out additional questionable data that validates this belief.

The late Chris Argyris, a former Harvard Business School professor, developed the “ladder of inference” to describe the process of our mental reasoning. It looks like this:

ladder of inference

While running from predators or assessing the potential for violence of a nearby tribe are no longer priorities for most of us, we’re still prone to walk up and down the ladder far too quickly. This can result not only in miscommunication and broken relationships, but also in the development of increasingly extreme positions—something many of today’s politicians love to exploit.

The next time you find yourself judging or “knowing” something too quickly, first thank yourself for recognizing what happened, then ask yourself where you are on the ladder.

Note: for a more in-depth read on the ladder of inference, check out The Fifth Discipline Fieldbook: Strategies and Tools for Building a Learning Organization.
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Published on January 15, 2020 08:55 Tags: mindfulness, reasoning, thinking