Marlene Chism

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Marlene Chism

Goodreads Author


Born
Springfield, The United States
Website

Twitter

Genre

Member Since
July 2014


High-level leaders seek Marlene’s expertise as a thought partner, advisor or coach when going through periods of transition or change. Organizations seek Marlene’s leadership development courses to teach mid-level and senior leaders the strategic communication skills to initiate conversations that get results and increase accountability.

She’s the author of four books, including Stop Workplace Drama; No-Drama Leadership; 7 Ways to Stop Drama in Your Healthcare Practice, and From Conflict to Courage: How to Stop Avoiding and Start Leading.

Marlene is an expert on the LinkedIn Learning platform offering courses in Anger Management; Difficult Conversations; Difficult Conversations for Managers, and Working with High Conflict People as a Manager.
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When Conflict Management Becomes a Strategic Concern

If conflict management has become a recognizable problem in your organization, there’s a circular pattern to look for: The first clue is a misdiagnosis: “We have a communication problem.”

Almost all conflict is originally misdiagnosed as a communication problem. The reality is that there wouldn’t be a communication problem if there weren’t some sort of underlying conflict. (Yes, poor communication

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Published on November 17, 2025 06:00
Average rating: 3.93 · 227 ratings · 29 reviews · 6 distinct worksSimilar authors
Stop Workplace Drama: Train...

3.72 avg rating — 101 ratings — published 2011 — 12 editions
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From Conflict to Courage: H...

4.33 avg rating — 64 ratings6 editions
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No-Drama Leadership: How En...

3.83 avg rating — 60 ratings — published 2015 — 5 editions
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Success is a Given: Reading...

4.50 avg rating — 2 ratings — published 2008
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7 Ways to Stop Drama in You...

0.00 avg rating — 0 ratings2 editions
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How Enlightened Leaders Tra...

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Marlene’s Recent Updates

Marlene Chism wrote a new blog post

When Conflict Management Becomes a Strategic Concern

If conflict management has become a recognizable problem in your organization, there’s a circular pattern to look for: The first clue is a misdiagnosi Read more of this blog post »
More of Marlene's books…
Quotes by Marlene Chism  (?)
Quotes are added by the Goodreads community and are not verified by Goodreads. (Learn more)

“Knowing your feelings won't change the facts, but knowing the facts can change your feelings.”
Marlene Chism, Stop Workplace Drama: Train Your Team to have No Complaints, No Excuses, and No Regrets

“There is a common myth that people resist change. The reality is that most people are willing to embrace change when they are in charge of the change or when they believe the change offers expansion and growth. People get married, have children, buy new homes, move across the country, and start businesses. They pay off debt, lose weight, give up addictions, and run marathons, even though the changes are difficult mentally, physically, or spiritually. The kind of change people resist is change that is imposed upon them against their wishes, change that is unwanted, unexpected, or forced.”
Marlene Chism, No Drama Leadership: How Enlightened Leaders Transform Culture in the Workplace

“Knowing your feelings won't change the facts, but knowing the facts can change your feelings.”
Marlene Chism, Stop Workplace Drama: Train Your Team to have No Complaints, No Excuses, and No Regrets

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