Angela Verdenius's Blog - Posts Tagged "grumpy-pants"
Some Issues, Some Not
Getting on to NBN has been interesting. It's a bit of story, and rather than try to re-write what has happened, I'm going to cheat and put down exactly what I did in my newsletter, because it says it so much better than I could possibly hope to re-write!
So here goes:
So we have some NBN woes. Or not NBN as such - well kind of. Well, yes. Let's go with yes!
This new NBN that's being rolled out over Australia (or is it just West Aussie? Can't remember, brain is still frozen and not working properly) means we have to change our internet and phone system. We now have a box on the wall (called NBT) and a battery back-up box. If this doesn't sound backwards enough, the phone will now go through the internet. Yes, that's right, through the internet.
Sounds simple, right? No, no it's not. Here is what has happened so far.
1. NBN box on outside wall to connect us to the fiber.
2. Had to have more power points put in by electrician as NBT & battery backup requires power points.
2. Workers came in and put the NBT and battery back up boxes on my writing room wall (okay, have to say, in all fairness, the poor bugger up in the ceiling was squashed like a pancake trying to please me and put the connection through. Bless his cotton socks, he did it and only mentioned once about feeling dizzy!)
3. We had the internet through one provider and the phone through a different provider. Told we have to choose ONE provider only! Chose one.
4. Had to have phone changed to the provider as well. Check - did it.
5. Tried to connect old modem. Nope, not compatible - can't get the phone on it.
6. Go to shop and buy new modem which is compatible. Go home, spend half an hour on the phone with internet tech support to find out modem not compatible.
7. Go back to shop for refund - apparently must have a problem with it (ya think?)
8. Internet provider is now sending new modem, will take possibly to the end of the week/beginning of next week to arrive.
9. Need to ring back internet tech support to help me get the modem and phone all connected as I'm as thick as the proverbial two bricks when it comes to that kind of thing.
10. Meanwhile, can use internet by putting Ethernet cord from NBT box to computer. Win!
11. Can't use phone until modem arrives and is connected properly. Lose...or maybe win, means no phone ringing heh heh.
12. Not impressed that NBT box and battery backup must remain on power at all times. I like turning things off on the wall when not in use to save power.
13. Assured by electrician only pulls about the same as a 15 watt globe.
14. Tight-fisted me now wants to know how much it'll cost to keep the modem plugged in and turned on, because if the modem is off, no phone. Need phone to modem to NBT for phone access.
15. Waiting...waiting...waiting...
Just call me Miss Grumpy Pants!
So here goes:
So we have some NBN woes. Or not NBN as such - well kind of. Well, yes. Let's go with yes!
This new NBN that's being rolled out over Australia (or is it just West Aussie? Can't remember, brain is still frozen and not working properly) means we have to change our internet and phone system. We now have a box on the wall (called NBT) and a battery back-up box. If this doesn't sound backwards enough, the phone will now go through the internet. Yes, that's right, through the internet.
Sounds simple, right? No, no it's not. Here is what has happened so far.
1. NBN box on outside wall to connect us to the fiber.
2. Had to have more power points put in by electrician as NBT & battery backup requires power points.
2. Workers came in and put the NBT and battery back up boxes on my writing room wall (okay, have to say, in all fairness, the poor bugger up in the ceiling was squashed like a pancake trying to please me and put the connection through. Bless his cotton socks, he did it and only mentioned once about feeling dizzy!)
3. We had the internet through one provider and the phone through a different provider. Told we have to choose ONE provider only! Chose one.
4. Had to have phone changed to the provider as well. Check - did it.
5. Tried to connect old modem. Nope, not compatible - can't get the phone on it.
6. Go to shop and buy new modem which is compatible. Go home, spend half an hour on the phone with internet tech support to find out modem not compatible.
7. Go back to shop for refund - apparently must have a problem with it (ya think?)
8. Internet provider is now sending new modem, will take possibly to the end of the week/beginning of next week to arrive.
9. Need to ring back internet tech support to help me get the modem and phone all connected as I'm as thick as the proverbial two bricks when it comes to that kind of thing.
10. Meanwhile, can use internet by putting Ethernet cord from NBT box to computer. Win!
11. Can't use phone until modem arrives and is connected properly. Lose...or maybe win, means no phone ringing heh heh.
12. Not impressed that NBT box and battery backup must remain on power at all times. I like turning things off on the wall when not in use to save power.
13. Assured by electrician only pulls about the same as a 15 watt globe.
14. Tight-fisted me now wants to know how much it'll cost to keep the modem plugged in and turned on, because if the modem is off, no phone. Need phone to modem to NBT for phone access.
15. Waiting...waiting...waiting...
Just call me Miss Grumpy Pants!
