The Path of Least Resistance for Managers Quotes

“The FIRST Law of Organizational Structure Organizations either oscillate or advance. This distinction is truly as black and white as it sounds. An organization is predominately one that advances or one that oscillates. When any type of action (TQM, organizational learning, reengineering, lean, you name it), occurs in an organization structured to advance, it has an entirely different impact than it would in an organization structured to oscillate. In the first, actions actually work; in the second, they don’t. In both types of organizations there are instances of success. In fact, every organization is filled with plenty of successes. But the consequences of success in an advancing organization are radically different from an oscillating organization. In structural advancement, success ultimately leads to long-term success; you can build on it, you can grow other successes, you can create momentum, energy and drive; in organizations in which structural oscillation is in play, success is neutralized.”
― Robert Fritz, The Path of Least Resistance for Managers