Making Welcome Quotes

“When we find ourselves in any unpleasant situation, we can be assured that we feel that way because our mind is judging the moment as being unpleasant and attaching that label to the experience. We then choose to accept the agreement with our mind, and our body reacts.”
― Eddie Heintz, Making Welcome: Enriching Life and Business with Hospitality

“Hospitality says, ‘I care.’ It is a spirit of welcoming, kindness, and the love of making people happy. It is a sense of authenticity; it’s a perspective that comes from a genuine place.”
― Eddie Heintz, Making Welcome: Enriching Life and Business with Hospitality