Leading Inclusion Quotes

“Listen and analyze. You may be champing at the bit and your first instinct might be to implement implicit bias training, to educate about diversity, and to make enterprise-wide proclamations. Avoid this approach. After your initial communications and support, look at data that can inform your subsequent actions. That data will come primarily from the listening sessions, focus groups, surveys, and your human resources information system. Your employees will respond more positively if your actions are driven by data and insights that align with their experiences.”
― Gena Cox, Leading Inclusion: Drive Change Your Employees Can See and Feel

“Racial discrimination and the resulting trauma are like a national medical mystery; the pain is real but the source is often not known or acknowledged.”
― Gena Cox, Leading Inclusion: Drive Change Your Employees Can See and Feel

“If employees can’t see and feel meaningful DE&I outcomes, they will not believe their leaders are building an inclusive organization.”
― Gena Cox, Leading Inclusion: Drive Change Your Employees Can See and Feel